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PROVAINNOVATIONS.COM PRIVACY POLICY

Effective Date: 2025 02 14

This Privacy Policy outlines how PROVA Innovations Ltd. (“PROVA”) collects, uses, and protects your information. We may update this Privacy Policy at any time, and your continued use of our services constitutes acceptance of any modifications.

1. What Information Do We Collect?

We collect information from you when you subscribe for an account, sign up for email updates, fill out a form, or engage with our services. Information collected may include:

  • Name and email address (for communication and account creation).
  • Gait data and biometric information when using WithinStride™ or other PROVA products.
  • Technical data, such as device information, IP address, and browsing activity.
  • Payment and order details if you purchase products or services.

You may visit our website anonymously, but certain services require personal data for access.

2. What Do We Use Your Information For?

The information we collect is used in one of the following ways:

  • To improve our website and services based on user feedback.
  • To enhance customer service and respond to inquiries effectively.
  • To send periodic emails regarding news, updates, or related product information.
  • To process orders and manage user accounts.
  • To improve and personalize the WithinStride™ experience, including gait analysis and biofeedback.
  • To ensure compliance with applicable regulations (e.g., PIPEDA, HIPAA, GDPR) for data security and privacy.
3. Do We Use Cookies?

Yes. Cookies are small files stored on your computer that help us improve site functionality and user experience. We use cookies to:

  • Understand website traffic and user interactions.
  • Enhance security and authentication.
  • Provide personalized services based on preferences.

You may disable cookies via your browser settings, but this may affect the functionality of certain website features.

4. Do We Share Your Information?

We do not sell, trade, or transfer your personally identifiable information to outside parties, except:

  • With trusted third parties who assist in operating our website, conducting business, or providing services, provided they agree to keep this information confidential.
  • When required to comply with legal obligations, enforce our policies, or protect rights, property, or safety.
  • In aggregated, non-personally identifiable formats for research, analytics, or marketing purposes.
  • If you participate in a clinical or research program using WithinStride™, where explicit consent will be obtained for data sharing with researchers, healthcare professionals, or insurers.
5. Third-Party Services & Links

Our website may include third-party links or services. These external sites have their own privacy policies, and PROVA is not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you interact with.

6. Data Security & Compliance

PROVA follows strict security measures to protect your data, in compliance with:

  • PIPEDA (Canada) – Ensuring the lawful collection, use, and storage of personal data.
  • HIPAA (United States) – Protecting health-related information for U.S. users.
  • GDPR (Europe) – Providing transparency and control over personal data for European users.

We implement security measures such as encryption, access controls, and anonymization where applicable.

7. Online & Offline Data Collection

This Privacy Policy applies to information collected online and through interactions with PROVA’s products and services. Offline data collection, including customer support interactions or research studies, follows the same privacy principles.

8. Terms of Use

Please also refer to our Terms of Use, which establish disclaimers, liability limitations, and user responsibilities when engaging with our website and services.

9. Your Rights & Consent

By using our site, you consent to our Privacy Policy. Depending on your jurisdiction, you may have rights to:

  • Access and request a copy of your data.
  • Request corrections or deletion of your data.
  • Withdraw consent for data processing.
  • File complaints with regulatory authorities regarding data handling.

To exercise these rights, please contact us at webmaster@provainnovations.com.

10. Changes to Our Privacy Policy

Any changes to this Privacy Policy will be posted on this page, with an updated effective date. Continued use of our website and services after updates signifies your acceptance of the revised policy.

11. Contacting Us

For any questions regarding this Privacy Policy, you may contact us at webmaster@provainnovations.com.

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